<?xml version='1.0' encoding='utf-8'?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:sf="http://sanctumflow.io/bpmn/extensions" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="Definitions_1" targetNamespace="http://digitalsanctum.com/bpmn/sanctum-flow">
  <bpmn:collaboration id="Collaboration_1">
    <bpmn:extensionElements>
      <sf:properties>
        <sf:property name="collaboration_semantics_version" value="collaboration-v2"/>
      </sf:properties>
    </bpmn:extensionElements>
    <bpmn:participant id="organisation" name="Accounting: onboarding a new business client" processRef="Process_1"/>
    <bpmn:participant id="sender" name="Prospective client"/>
    <bpmn:messageFlow id="request-message" name="Original request" sourceRef="sender" targetRef="received"/>
  </bpmn:collaboration>
  <bpmn:message id="Message_IncomingRequest" name="A prospective bookkeeping client submits an intake form with their business name, contact details, existing software and the services they want to discuss."/>
  <bpmn:process id="Process_1" name="Accounting: onboarding a new business client | TO-BE" isExecutable="false">
    <bpmn:documentation>scope: A prospective bookkeeping client submits an intake form with their business name, contact details, existing software and the services they want to discuss. Through: Onboarding prepared, with requests and work kept together.; evidence_status: Illustrative review draft. No client SOP, live integration, execution or measured saving.; pair_key: accounting-onboarding; pair_role: to-be; paired_definition_key: website-accounting-onboarding-as-is; system_identities: ['Client-intake form', 'Practice client record', 'Engagement letter', 'Document workspace', 'Onboarding task board']; removed_duplicate_handling: ['Re-typing business contact details', 'Rebuilding the same folder checklist', 'Copying the agreed scope into separate task lists']; assumptions: ['After-model service tasks express proposed reuse only; feasibility and permissions need implementation review.', 'Unresolved clarification tasks remain human work; no automatic approval, SLA or response time is asserted.', 'Gateway probabilities of 0.5 are schema placeholders, not observed or calibrated frequencies. No simulation is authorised.', 'System lanes are interaction surfaces inside one organisation process. Task markers show human, physical or proposed system work.']</bpmn:documentation>
    <bpmn:laneSet id="LaneSet_1">
      <bpmn:lane id="Lane_1" name="Client-intake form">
        <bpmn:flowNodeRef>received</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_2" name="Practice client record">
        <bpmn:flowNodeRef>intake-phase</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>intake-phase-outcome</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>not-proceeding</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_3" name="Engagement letter">
        <bpmn:flowNodeRef>engagement-phase</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>engagement-phase-outcome</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>not-agreed</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prepare-fork</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_4" name="Document workspace">
        <bpmn:flowNodeRef>workspace</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>access-phase</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_5" name="Onboarding task board">
        <bpmn:flowNodeRef>tasks</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>prepare-join</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>ready</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>done</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:startEvent id="received" name="Intake submitted">
      <bpmn:outgoing>flow_1</bpmn:outgoing>
      <bpmn:messageEventDefinition id="messageEventDefinition_1" messageRef="Message_IncomingRequest"/>
    </bpmn:startEvent>
    <bpmn:endEvent id="not-proceeding" name="Request not proceeding">
      <bpmn:incoming>flow_9</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:endEvent id="not-agreed" name="Engagement not agreed">
      <bpmn:incoming>flow_12</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:serviceTask id="workspace" name="Prepare workspace and requests">
      <bpmn:incoming>flow_4</bpmn:incoming>
      <bpmn:outgoing>flow_2</bpmn:outgoing>
      <bpmn:ioSpecification>
      <bpmn:dataInput id="workspace_agreed-scope_input" name="agreed-scope"/>
      <bpmn:inputSet id="workspace_input_set">
        <bpmn:dataInputRefs>workspace_agreed-scope_input</bpmn:dataInputRefs>
      </bpmn:inputSet>
      <bpmn:outputSet id="workspace_output_set">
      </bpmn:outputSet>
      </bpmn:ioSpecification>
      <bpmn:dataInputAssociation id="workspace-agreed-scope-input">
        <bpmn:sourceRef>agreed-scope</bpmn:sourceRef>
        <bpmn:targetRef>workspace_agreed-scope_input</bpmn:targetRef>
      </bpmn:dataInputAssociation>
    </bpmn:serviceTask>
    <bpmn:serviceTask id="tasks" name="Prepare onboarding tasks">
      <bpmn:incoming>flow_5</bpmn:incoming>
      <bpmn:outgoing>flow_3</bpmn:outgoing>
      <bpmn:ioSpecification>
      <bpmn:dataInput id="tasks_agreed-scope_input" name="agreed-scope"/>
      <bpmn:inputSet id="tasks_input_set">
        <bpmn:dataInputRefs>tasks_agreed-scope_input</bpmn:dataInputRefs>
      </bpmn:inputSet>
      <bpmn:outputSet id="tasks_output_set">
      </bpmn:outputSet>
      </bpmn:ioSpecification>
      <bpmn:dataInputAssociation id="tasks-agreed-scope-input">
        <bpmn:sourceRef>agreed-scope</bpmn:sourceRef>
        <bpmn:targetRef>tasks_agreed-scope_input</bpmn:targetRef>
      </bpmn:dataInputAssociation>
    </bpmn:serviceTask>
    <bpmn:parallelGateway id="prepare-fork" name="" gatewayDirection="Diverging">
      <bpmn:incoming>flow_13</bpmn:incoming>
      <bpmn:outgoing>flow_4</bpmn:outgoing>
      <bpmn:outgoing>flow_5</bpmn:outgoing>
    </bpmn:parallelGateway>
    <bpmn:parallelGateway id="prepare-join" name="" gatewayDirection="Converging">
      <bpmn:incoming>flow_2</bpmn:incoming>
      <bpmn:incoming>flow_3</bpmn:incoming>
      <bpmn:outgoing>flow_6</bpmn:outgoing>
    </bpmn:parallelGateway>
    <bpmn:userTask id="ready" name="Confirm onboarding prepared">
      <bpmn:extensionElements>
        <sf:properties>
        <sf:property name="assignee" value="Responsible person for Onboarding task board"/>
        </sf:properties>
      </bpmn:extensionElements>
      <bpmn:incoming>flow_14</bpmn:incoming>
      <bpmn:outgoing>flow_7</bpmn:outgoing>
    </bpmn:userTask>
    <bpmn:endEvent id="done" name="Onboarding prepared">
      <bpmn:incoming>flow_7</bpmn:incoming>
    </bpmn:endEvent>
    <bpmn:subProcess id="intake-phase" name="Review original request">
      <bpmn:incoming>flow_1</bpmn:incoming>
      <bpmn:outgoing>flow_8</bpmn:outgoing>

      <bpmn:laneSet id="LaneSet_intake-phase">
        <bpmn:lane id="intake-phase_Lane_1" name="Practice client record">
          <bpmn:flowNodeRef>intake-phase-start</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>capture</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>request-check</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>request-follow-up</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>request-decision</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>request-ready</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>intake-phase-outcome-0</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>intake-phase-outcome-1</bpmn:flowNodeRef>
        </bpmn:lane>
      </bpmn:laneSet>
      <bpmn:startEvent id="intake-phase-start" name="Phase started">
        <bpmn:outgoing>sp_flow_intake-phase_1</bpmn:outgoing>
      </bpmn:startEvent>
      <bpmn:userTask id="capture" name="Check shared request details">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Practice client record"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_intake-phase_1</bpmn:incoming>
        <bpmn:outgoing>sp_flow_intake-phase_2</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="request-check" name="Request usable?" gatewayDirection="Diverging" default="sp_flow_intake-phase_4">
        <bpmn:incoming>sp_flow_intake-phase_2</bpmn:incoming>
        <bpmn:outgoing>sp_flow_intake-phase_3</bpmn:outgoing>
        <bpmn:outgoing>sp_flow_intake-phase_4</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:userTask id="request-follow-up" name="Clarify request with sender">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Practice client record"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_intake-phase_4</bpmn:incoming>
        <bpmn:outgoing>sp_flow_intake-phase_5</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="request-decision" name="Proceed with clarified request?" gatewayDirection="Diverging" default="sp_flow_intake-phase_7">
        <bpmn:incoming>sp_flow_intake-phase_5</bpmn:incoming>
        <bpmn:outgoing>sp_flow_intake-phase_6</bpmn:outgoing>
        <bpmn:outgoing>sp_flow_intake-phase_7</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:exclusiveGateway id="request-ready" name="" gatewayDirection="Converging">
        <bpmn:incoming>sp_flow_intake-phase_3</bpmn:incoming>
        <bpmn:incoming>sp_flow_intake-phase_6</bpmn:incoming>
        <bpmn:outgoing>sp_flow_intake-phase_8</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:endEvent id="intake-phase-outcome-0" name="Needs owner decision">
        <bpmn:incoming>sp_flow_intake-phase_7</bpmn:incoming>
      </bpmn:endEvent>
      <bpmn:endEvent id="intake-phase-outcome-1" name="Phase ready">
        <bpmn:incoming>sp_flow_intake-phase_8</bpmn:incoming>
      </bpmn:endEvent>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_1" sourceRef="intake-phase-start" targetRef="capture"/>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_2" sourceRef="capture" targetRef="request-check"/>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_3" name="Usable" sourceRef="request-check" targetRef="request-ready">
        <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
          request.usable = true
        </bpmn:conditionExpression>
      </bpmn:sequenceFlow>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_4" name="Needs review" sourceRef="request-check" targetRef="request-follow-up"/>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_5" sourceRef="request-follow-up" targetRef="request-decision"/>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_6" name="Confirmed" sourceRef="request-decision" targetRef="request-ready">
        <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
          request.proceed = true
        </bpmn:conditionExpression>
      </bpmn:sequenceFlow>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_7" name="Not confirmed" sourceRef="request-decision" targetRef="intake-phase-outcome-0"/>
      <bpmn:sequenceFlow id="sp_flow_intake-phase_8" sourceRef="request-ready" targetRef="intake-phase-outcome-1"/>
    </bpmn:subProcess>
    <bpmn:exclusiveGateway id="intake-phase-outcome" name="Ready to proceed?" gatewayDirection="Diverging" default="flow_9">
      <bpmn:incoming>flow_8</bpmn:incoming>
      <bpmn:outgoing>flow_9</bpmn:outgoing>
      <bpmn:outgoing>flow_10</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:subProcess id="engagement-phase" name="Agree engagement">
      <bpmn:incoming>flow_10</bpmn:incoming>
      <bpmn:outgoing>flow_11</bpmn:outgoing>
      <bpmn:ioSpecification>
      <bpmn:dataOutput id="engagement-phase_agreed-scope_output" name="agreed-scope"/>
      <bpmn:inputSet id="engagement-phase_input_set">
      </bpmn:inputSet>
      <bpmn:outputSet id="engagement-phase_output_set">
        <bpmn:dataOutputRefs>engagement-phase_agreed-scope_output</bpmn:dataOutputRefs>
      </bpmn:outputSet>
      </bpmn:ioSpecification>
      <bpmn:dataOutputAssociation id="engagement-phase-agreed-scope-output">
        <bpmn:sourceRef>engagement-phase_agreed-scope_output</bpmn:sourceRef>
        <bpmn:targetRef>agreed-scope</bpmn:targetRef>
      </bpmn:dataOutputAssociation>

      <bpmn:laneSet id="LaneSet_engagement-phase">
        <bpmn:lane id="engagement-phase_Lane_1" name="Engagement letter">
          <bpmn:flowNodeRef>engagement-phase-start</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>engagement</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>agree</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>agreed</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>scope-review</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>scope-confirm</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>agreement-merge</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>engagement-phase-outcome-0</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>engagement-phase-outcome-1</bpmn:flowNodeRef>
        </bpmn:lane>
      </bpmn:laneSet>
      <bpmn:startEvent id="engagement-phase-start" name="Phase started">
        <bpmn:outgoing>sp_flow_engagement-phase_1</bpmn:outgoing>
      </bpmn:startEvent>
      <bpmn:serviceTask id="engagement" name="Prepare engagement letter">
        <bpmn:incoming>sp_flow_engagement-phase_1</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_2</bpmn:outgoing>
      </bpmn:serviceTask>
      <bpmn:userTask id="agree" name="Agree engagement scope">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Engagement letter"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_engagement-phase_2</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_3</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="agreed" name="Engagement agreed?" gatewayDirection="Diverging" default="sp_flow_engagement-phase_5">
        <bpmn:incoming>sp_flow_engagement-phase_3</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_4</bpmn:outgoing>
        <bpmn:outgoing>sp_flow_engagement-phase_5</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:userTask id="scope-review" name="Clarify services and proposed scope">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Engagement letter"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_engagement-phase_5</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_6</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="scope-confirm" name="Agreement now confirmed?" gatewayDirection="Diverging" default="sp_flow_engagement-phase_8">
        <bpmn:incoming>sp_flow_engagement-phase_6</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_7</bpmn:outgoing>
        <bpmn:outgoing>sp_flow_engagement-phase_8</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:exclusiveGateway id="agreement-merge" name="" gatewayDirection="Converging">
        <bpmn:incoming>sp_flow_engagement-phase_4</bpmn:incoming>
        <bpmn:incoming>sp_flow_engagement-phase_7</bpmn:incoming>
        <bpmn:outgoing>sp_flow_engagement-phase_9</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:endEvent id="engagement-phase-outcome-0" name="Needs owner decision">
        <bpmn:incoming>sp_flow_engagement-phase_8</bpmn:incoming>
      </bpmn:endEvent>
      <bpmn:endEvent id="engagement-phase-outcome-1" name="Phase ready">
        <bpmn:incoming>sp_flow_engagement-phase_9</bpmn:incoming>
      </bpmn:endEvent>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_1" sourceRef="engagement-phase-start" targetRef="engagement"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_2" sourceRef="engagement" targetRef="agree"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_3" sourceRef="agree" targetRef="agreed"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_4" name="Agreed" sourceRef="agreed" targetRef="agreement-merge">
        <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
          engagement.agreed = true
        </bpmn:conditionExpression>
      </bpmn:sequenceFlow>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_5" name="Needs clarification" sourceRef="agreed" targetRef="scope-review"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_6" sourceRef="scope-review" targetRef="scope-confirm"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_7" name="Confirmed" sourceRef="scope-confirm" targetRef="agreement-merge">
        <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
          engagement.agreed = true
        </bpmn:conditionExpression>
      </bpmn:sequenceFlow>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_8" name="Not confirmed" sourceRef="scope-confirm" targetRef="engagement-phase-outcome-0"/>
      <bpmn:sequenceFlow id="sp_flow_engagement-phase_9" sourceRef="agreement-merge" targetRef="engagement-phase-outcome-1"/>
    </bpmn:subProcess>
    <bpmn:exclusiveGateway id="engagement-phase-outcome" name="Ready to proceed?" gatewayDirection="Diverging" default="flow_12">
      <bpmn:incoming>flow_11</bpmn:incoming>
      <bpmn:outgoing>flow_12</bpmn:outgoing>
      <bpmn:outgoing>flow_13</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:subProcess id="access-phase" name="Confirm documents and access">
      <bpmn:incoming>flow_6</bpmn:incoming>
      <bpmn:outgoing>flow_14</bpmn:outgoing>

      <bpmn:laneSet id="LaneSet_access-phase">
        <bpmn:lane id="access-phase_Lane_1" name="Document workspace">
          <bpmn:flowNodeRef>access-phase-start</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>access-review</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>access-review-check</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>access-review-follow-up</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>access-review-merge</bpmn:flowNodeRef>
          <bpmn:flowNodeRef>access-phase-outcome-0</bpmn:flowNodeRef>
        </bpmn:lane>
      </bpmn:laneSet>
      <bpmn:startEvent id="access-phase-start" name="Phase started">
        <bpmn:outgoing>sp_flow_access-phase_1</bpmn:outgoing>
      </bpmn:startEvent>
      <bpmn:userTask id="access-review" name="Check documents and permissions">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Document workspace"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_access-phase_1</bpmn:incoming>
        <bpmn:outgoing>sp_flow_access-phase_2</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="access-review-check" name="Details usable?" gatewayDirection="Diverging" default="sp_flow_access-phase_4">
        <bpmn:incoming>sp_flow_access-phase_2</bpmn:incoming>
        <bpmn:outgoing>sp_flow_access-phase_3</bpmn:outgoing>
        <bpmn:outgoing>sp_flow_access-phase_4</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:userTask id="access-review-follow-up" name="Clarify missing or changed details">
        <bpmn:extensionElements>
          <sf:properties>
          <sf:property name="assignee" value="Responsible person for Document workspace"/>
          </sf:properties>
        </bpmn:extensionElements>
        <bpmn:incoming>sp_flow_access-phase_4</bpmn:incoming>
        <bpmn:outgoing>sp_flow_access-phase_5</bpmn:outgoing>
      </bpmn:userTask>
      <bpmn:exclusiveGateway id="access-review-merge" name="" gatewayDirection="Converging">
        <bpmn:incoming>sp_flow_access-phase_3</bpmn:incoming>
        <bpmn:incoming>sp_flow_access-phase_5</bpmn:incoming>
        <bpmn:outgoing>sp_flow_access-phase_6</bpmn:outgoing>
      </bpmn:exclusiveGateway>
      <bpmn:endEvent id="access-phase-outcome-0" name="Phase ready">
        <bpmn:incoming>sp_flow_access-phase_6</bpmn:incoming>
      </bpmn:endEvent>
      <bpmn:sequenceFlow id="sp_flow_access-phase_1" sourceRef="access-phase-start" targetRef="access-review"/>
      <bpmn:sequenceFlow id="sp_flow_access-phase_2" sourceRef="access-review" targetRef="access-review-check"/>
      <bpmn:sequenceFlow id="sp_flow_access-phase_3" name="Usable" sourceRef="access-review-check" targetRef="access-review-merge">
        <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
          details.usable = true
        </bpmn:conditionExpression>
      </bpmn:sequenceFlow>
      <bpmn:sequenceFlow id="sp_flow_access-phase_4" name="Clarification needed" sourceRef="access-review-check" targetRef="access-review-follow-up"/>
      <bpmn:sequenceFlow id="sp_flow_access-phase_5" sourceRef="access-review-follow-up" targetRef="access-review-merge"/>
      <bpmn:sequenceFlow id="sp_flow_access-phase_6" sourceRef="access-review-merge" targetRef="access-phase-outcome-0"/>
    </bpmn:subProcess>
    <bpmn:dataObject id="agreed-scope_data" name="Agreed business details and engagement scope"/>
    <bpmn:dataObjectReference id="agreed-scope" name="Agreed business details and engagement scope" dataObjectRef="agreed-scope_data"/>
    <bpmn:sequenceFlow id="flow_1" sourceRef="received" targetRef="intake-phase"/>
    <bpmn:sequenceFlow id="flow_2" sourceRef="workspace" targetRef="prepare-join"/>
    <bpmn:sequenceFlow id="flow_3" sourceRef="tasks" targetRef="prepare-join"/>
    <bpmn:sequenceFlow id="flow_4" sourceRef="prepare-fork" targetRef="workspace"/>
    <bpmn:sequenceFlow id="flow_5" sourceRef="prepare-fork" targetRef="tasks"/>
    <bpmn:sequenceFlow id="flow_6" sourceRef="prepare-join" targetRef="access-phase"/>
    <bpmn:sequenceFlow id="flow_7" sourceRef="ready" targetRef="done"/>
    <bpmn:sequenceFlow id="flow_8" sourceRef="intake-phase" targetRef="intake-phase-outcome"/>
    <bpmn:sequenceFlow id="flow_9" name="Not confirmed" sourceRef="intake-phase-outcome" targetRef="not-proceeding">
      <bpmn:extensionElements>
        <sf:properties>
        <sf:property name="probability" value="0.5"/>
        </sf:properties>
      </bpmn:extensionElements>
</bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="flow_10" name="Confirmed" sourceRef="intake-phase-outcome" targetRef="engagement-phase">
      <bpmn:extensionElements>
        <sf:properties>
        <sf:property name="probability" value="0.5"/>
        </sf:properties>
      </bpmn:extensionElements>

      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
        request.proceed = true
      </bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="flow_11" sourceRef="engagement-phase" targetRef="engagement-phase-outcome"/>
    <bpmn:sequenceFlow id="flow_12" name="Not confirmed" sourceRef="engagement-phase-outcome" targetRef="not-agreed">
      <bpmn:extensionElements>
        <sf:properties>
        <sf:property name="probability" value="0.5"/>
        </sf:properties>
      </bpmn:extensionElements>
</bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="flow_13" name="Confirmed" sourceRef="engagement-phase-outcome" targetRef="prepare-fork">
      <bpmn:extensionElements>
        <sf:properties>
        <sf:property name="probability" value="0.5"/>
        </sf:properties>
      </bpmn:extensionElements>

      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression" language="https://sanctumflow.io/expressions">
        engagement.agreed = true
      </bpmn:conditionExpression>
    </bpmn:sequenceFlow>
    <bpmn:sequenceFlow id="flow_14" sourceRef="access-phase" targetRef="ready"/>
  </bpmn:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_1">
      <bpmndi:BPMNShape id="organisation_di" bpmnElement="organisation" isHorizontal="true">
        <dc:Bounds x="0" y="0" width="2286" height="1440"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="sender_di" bpmnElement="sender" isHorizontal="true">
        <dc:Bounds x="0" y="-140" width="2286" height="100"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="Lane_1_di" bpmnElement="Lane_1" isHorizontal="true">
        <dc:Bounds x="30" y="20.0" width="2256" height="280"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="Lane_2_di" bpmnElement="Lane_2" isHorizontal="true">
        <dc:Bounds x="30" y="300.0" width="2256" height="280"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="Lane_3_di" bpmnElement="Lane_3" isHorizontal="true">
        <dc:Bounds x="30" y="580.0" width="2256" height="280"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="Lane_4_di" bpmnElement="Lane_4" isHorizontal="true">
        <dc:Bounds x="30" y="860.0" width="2256" height="280"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="Lane_5_di" bpmnElement="Lane_5" isHorizontal="true">
        <dc:Bounds x="30" y="1140.0" width="2256" height="280"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="received_di" bpmnElement="received">
        <dc:Bounds x="130" y="142.0" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="92" y="186.0" width="112" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="not-proceeding_di" bpmnElement="not-proceeding">
        <dc:Bounds x="730.0" y="320.0" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="776" y="327" width="154" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="not-agreed_di" bpmnElement="not-agreed">
        <dc:Bounds x="1130.0" y="600.0" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1074" y="644" width="147" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="workspace_di" bpmnElement="workspace">
        <dc:Bounds x="1330" y="960.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="tasks_di" bpmnElement="tasks">
        <dc:Bounds x="1330" y="1240.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="prepare-fork_di" bpmnElement="prepare-fork">
        <dc:Bounds x="1130" y="757.1818181818181" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1115" y="817" width="80" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="prepare-join_di" bpmnElement="prepare-join">
        <dc:Bounds x="1530" y="1255.0" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1515" y="1315.0" width="80" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="ready_di" bpmnElement="ready">
        <dc:Bounds x="1930" y="1240.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="done_di" bpmnElement="done">
        <dc:Bounds x="2130" y="1262.0" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2082" y="1306.0" width="133" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="intake-phase_di" bpmnElement="intake-phase" isExpanded="false">
        <dc:Bounds x="330" y="400.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="intake-phase-outcome_di" bpmnElement="intake-phase-outcome" isMarkerVisible="true">
        <dc:Bounds x="530" y="415.0" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="496" y="475" width="119" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement-phase_di" bpmnElement="engagement-phase" isExpanded="false">
        <dc:Bounds x="730" y="680.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement-phase-outcome_di" bpmnElement="engagement-phase-outcome" isMarkerVisible="true">
        <dc:Bounds x="930" y="695.0" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="990" y="709" width="119" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-phase_di" bpmnElement="access-phase" isExpanded="false">
        <dc:Bounds x="1730" y="960.0" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="agreed-scope_di" bpmnElement="agreed-scope">
        <dc:Bounds x="700.0" y="597.0" width="36" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="746" y="610" width="180" height="24"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNEdge id="flow_1_di" bpmnElement="flow_1">
        <di:waypoint x="166" y="160.0"/>
        <di:waypoint x="248" y="160.0"/>
        <di:waypoint x="248" y="440.0"/>
        <di:waypoint x="330" y="440.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_2_di" bpmnElement="flow_2">
        <di:waypoint x="1470" y="1000.0"/>
        <di:waypoint x="1555" y="1000.0"/>
        <di:waypoint x="1555" y="1255.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_3_di" bpmnElement="flow_3">
        <di:waypoint x="1470" y="1280.0"/>
        <di:waypoint x="1530" y="1280.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_4_di" bpmnElement="flow_4">
        <di:waypoint x="1180" y="782.1818181818181"/>
        <di:waypoint x="1255" y="782.1818181818181"/>
        <di:waypoint x="1255" y="1000.0"/>
        <di:waypoint x="1330" y="1000.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_5_di" bpmnElement="flow_5">
        <di:waypoint x="1180" y="782.1818181818181"/>
        <di:waypoint x="1255" y="782.1818181818181"/>
        <di:waypoint x="1255" y="1280.0"/>
        <di:waypoint x="1330" y="1280.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_6_di" bpmnElement="flow_6">
        <di:waypoint x="1580" y="1280.0"/>
        <di:waypoint x="1655" y="1280.0"/>
        <di:waypoint x="1655" y="1000.0"/>
        <di:waypoint x="1730" y="1000.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_7_di" bpmnElement="flow_7">
        <di:waypoint x="2070" y="1280.0"/>
        <di:waypoint x="2130" y="1280.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_8_di" bpmnElement="flow_8">
        <di:waypoint x="470" y="440.0"/>
        <di:waypoint x="530" y="440.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_9_di" bpmnElement="flow_9">
        <di:waypoint x="555.0" y="415.0"/><di:waypoint x="555.0" y="338.0"/><di:waypoint x="730.0" y="338.0"/><bpmndi:BPMNLabel>
          <dc:Bounds x="580" y="311" width="91" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_10_di" bpmnElement="flow_10">
        <di:waypoint x="580" y="440.0"/>
        <di:waypoint x="655" y="440.0"/>
        <di:waypoint x="655" y="720.0"/>
        <di:waypoint x="730" y="720.0"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="578" y="550" width="63" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_11_di" bpmnElement="flow_11">
        <di:waypoint x="870" y="720.0"/>
        <di:waypoint x="930" y="720.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_12_di" bpmnElement="flow_12">
        <di:waypoint x="955.0" y="695.0"/><di:waypoint x="955.0" y="618.0"/><di:waypoint x="1130.0" y="618.0"/><bpmndi:BPMNLabel>
          <dc:Bounds x="997.0" y="591.0" width="91" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_13_di" bpmnElement="flow_13">
        <di:waypoint x="955" y="745.0"/>
        <di:waypoint x="955" y="782.1818181818181"/>
        <di:waypoint x="1130" y="782.1818181818181"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1011.0" y="755.0" width="63" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="flow_14_di" bpmnElement="flow_14">
        <di:waypoint x="1870" y="1000.0"/>
        <di:waypoint x="1900" y="1000.0"/>
        <di:waypoint x="1900" y="1280.0"/>
        <di:waypoint x="1930" y="1280.0"/>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="workspace-agreed-scope-input_di" bpmnElement="workspace-agreed-scope-input">
        <di:waypoint x="718.0" y="597.0"/><di:waypoint x="718.0" y="66"/><di:waypoint x="1400.0" y="66"/><di:waypoint x="1400.0" y="960.0"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="tasks-agreed-scope-input_di" bpmnElement="tasks-agreed-scope-input">
        <di:waypoint x="700.0" y="622.0"/><di:waypoint x="680.0" y="622.0"/><di:waypoint x="680.0" y="1195.0"/><di:waypoint x="1400.0" y="1195.0"/><di:waypoint x="1400.0" y="1240.0"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="engagement-phase-agreed-scope-output_di" bpmnElement="engagement-phase-agreed-scope-output">
        <di:waypoint x="801.5" y="680.0"/><di:waypoint x="801.5" y="663.5"/><di:waypoint x="718.0" y="663.5"/><di:waypoint x="718.0" y="647.0"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="request-message_di" bpmnElement="request-message">
        <di:waypoint x="148" y="-40.0"/>
        <di:waypoint x="148" y="142.0"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="160.0" y="-35" width="112" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge></bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
  <bpmndi:BPMNDiagram id="intake-phase_diagram">
    <bpmndi:BPMNPlane id="intake-phase_plane" bpmnElement="intake-phase">
      <bpmndi:BPMNShape id="intake-phase-start_di" bpmnElement="intake-phase-start">
        <dc:Bounds x="100" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="66" y="176" width="105" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="capture_di" bpmnElement="capture">
        <dc:Bounds x="220" y="110" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="request-check_di" bpmnElement="request-check" isMarkerVisible="true">
        <dc:Bounds x="455" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="515" y="132" width="120" height="36"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="request-follow-up_di" bpmnElement="request-follow-up">
        <dc:Bounds x="620" y="260" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="request-decision_di" bpmnElement="request-decision" isMarkerVisible="true">
        <dc:Bounds x="850" y="275" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="815" y="231" width="120" height="36"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="request-ready_di" bpmnElement="request-ready" isMarkerVisible="true">
        <dc:Bounds x="1080" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1115" y="96.36363636363637" width="80" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="intake-phase-outcome-0_di" bpmnElement="intake-phase-outcome-0">
        <dc:Bounds x="1040" y="372" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1084" y="374" width="105" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="intake-phase-outcome-1_di" bpmnElement="intake-phase-outcome-1">
        <dc:Bounds x="1220" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1186" y="176" width="105" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="intake-phase_Lane_1_di" bpmnElement="intake-phase_Lane_1" isHorizontal="true">
        <dc:Bounds x="30" y="20" width="1320" height="420"/>
      </bpmndi:BPMNShape><bpmndi:BPMNEdge id="sp_flow_intake-phase_1_di" bpmnElement="sp_flow_intake-phase_1">
        <di:waypoint x="136" y="150"/><di:waypoint x="220" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_2_di" bpmnElement="sp_flow_intake-phase_2">
        <di:waypoint x="360" y="150"/><di:waypoint x="455" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_3_di" bpmnElement="sp_flow_intake-phase_3">
        <di:waypoint x="480" y="125"/><di:waypoint x="480" y="70"/><di:waypoint x="1105" y="70"/><di:waypoint x="1105" y="125"/><bpmndi:BPMNLabel>
          <dc:Bounds x="398" y="105" width="42" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_4_di" bpmnElement="sp_flow_intake-phase_4">
        <di:waypoint x="480" y="175"/><di:waypoint x="480" y="300"/><di:waypoint x="620" y="300"/><bpmndi:BPMNLabel>
          <dc:Bounds x="508.0" y="273.0" width="84" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_5_di" bpmnElement="sp_flow_intake-phase_5">
        <di:waypoint x="760" y="300"/><di:waypoint x="850" y="300"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_6_di" bpmnElement="sp_flow_intake-phase_6">
        <di:waypoint x="900" y="300"/><di:waypoint x="1105" y="300"/><di:waypoint x="1105" y="175"/><bpmndi:BPMNLabel>
          <dc:Bounds x="971.0" y="273.0" width="63" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_7_di" bpmnElement="sp_flow_intake-phase_7">
        <di:waypoint x="875" y="325"/><di:waypoint x="875" y="390"/><di:waypoint x="1040" y="390"/><bpmndi:BPMNLabel>
          <dc:Bounds x="772" y="329" width="91" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_intake-phase_8_di" bpmnElement="sp_flow_intake-phase_8">
        <di:waypoint x="1130" y="150"/><di:waypoint x="1220" y="150"/></bpmndi:BPMNEdge></bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
  <bpmndi:BPMNDiagram id="engagement-phase_diagram">
    <bpmndi:BPMNPlane id="engagement-phase_plane" bpmnElement="engagement-phase">
      <bpmndi:BPMNShape id="engagement-phase-start_di" bpmnElement="engagement-phase-start">
        <dc:Bounds x="100" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="72" y="176" width="91" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement_di" bpmnElement="engagement">
        <dc:Bounds x="220" y="110" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="agree_di" bpmnElement="agree">
        <dc:Bounds x="420" y="110" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="agreed_di" bpmnElement="agreed" isMarkerVisible="true">
        <dc:Bounds x="655" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="713" y="139" width="126" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="scope-review_di" bpmnElement="scope-review">
        <dc:Bounds x="820" y="260" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="scope-confirm_di" bpmnElement="scope-confirm" isMarkerVisible="true">
        <dc:Bounds x="1050" y="275" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="991" y="245" width="168" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="agreement-merge_di" bpmnElement="agreement-merge" isMarkerVisible="true">
        <dc:Bounds x="1280" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1315" y="96.36363636363637" width="80" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement-phase-outcome-0_di" bpmnElement="engagement-phase-outcome-0">
        <dc:Bounds x="1240" y="372" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1286" y="369" width="140" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement-phase-outcome-1_di" bpmnElement="engagement-phase-outcome-1">
        <dc:Bounds x="1420" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1398" y="176" width="80" height="42"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="engagement-phase_Lane_1_di" bpmnElement="engagement-phase_Lane_1" isHorizontal="true">
        <dc:Bounds x="30" y="20" width="1510" height="420"/>
      </bpmndi:BPMNShape><bpmndi:BPMNEdge id="sp_flow_engagement-phase_1_di" bpmnElement="sp_flow_engagement-phase_1">
        <di:waypoint x="136" y="150"/><di:waypoint x="220" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_2_di" bpmnElement="sp_flow_engagement-phase_2">
        <di:waypoint x="360" y="150"/><di:waypoint x="420" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_3_di" bpmnElement="sp_flow_engagement-phase_3">
        <di:waypoint x="560" y="150"/><di:waypoint x="655" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_4_di" bpmnElement="sp_flow_engagement-phase_4">
        <di:waypoint x="680" y="125"/><di:waypoint x="680" y="70"/><di:waypoint x="1305" y="70"/><di:waypoint x="1305" y="125"/><bpmndi:BPMNLabel>
          <dc:Bounds x="598" y="105" width="42" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_5_di" bpmnElement="sp_flow_engagement-phase_5">
        <di:waypoint x="680" y="175"/><di:waypoint x="680" y="300"/><di:waypoint x="820" y="300"/><bpmndi:BPMNLabel>
          <dc:Bounds x="684.0" y="273.0" width="133" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_6_di" bpmnElement="sp_flow_engagement-phase_6">
        <di:waypoint x="960" y="300"/><di:waypoint x="1050" y="300"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_7_di" bpmnElement="sp_flow_engagement-phase_7">
        <di:waypoint x="1100" y="300"/><di:waypoint x="1305" y="300"/><di:waypoint x="1305" y="175"/><bpmndi:BPMNLabel>
          <dc:Bounds x="1171.0" y="273.0" width="63" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_8_di" bpmnElement="sp_flow_engagement-phase_8">
        <di:waypoint x="1075" y="325"/><di:waypoint x="1075" y="390"/><di:waypoint x="1240" y="390"/><bpmndi:BPMNLabel>
          <dc:Bounds x="972" y="329" width="91" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_engagement-phase_9_di" bpmnElement="sp_flow_engagement-phase_9">
        <di:waypoint x="1330" y="150"/><di:waypoint x="1420" y="150"/></bpmndi:BPMNEdge></bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
  <bpmndi:BPMNDiagram id="access-phase_diagram">
    <bpmndi:BPMNPlane id="access-phase_plane" bpmnElement="access-phase">
      <bpmndi:BPMNShape id="access-phase-start_di" bpmnElement="access-phase-start">
        <dc:Bounds x="100" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="66" y="176" width="105" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-review_di" bpmnElement="access-review">
        <dc:Bounds x="220" y="110" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-review-check_di" bpmnElement="access-review-check" isMarkerVisible="true">
        <dc:Bounds x="455" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="515" y="134" width="120" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-review-follow-up_di" bpmnElement="access-review-follow-up">
        <dc:Bounds x="620" y="260" width="140" height="80"/>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-review-merge_di" bpmnElement="access-review-merge" isMarkerVisible="true">
        <dc:Bounds x="900" y="125" width="50" height="50"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="810" y="139" width="80" height="22"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-phase-outcome-0_di" bpmnElement="access-phase-outcome-0">
        <dc:Bounds x="1040" y="132" width="36" height="36"/>
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1006" y="176" width="105" height="32"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape><bpmndi:BPMNShape id="access-phase_Lane_1_di" bpmnElement="access-phase_Lane_1" isHorizontal="true">
        <dc:Bounds x="30" y="20" width="1170" height="360"/>
      </bpmndi:BPMNShape><bpmndi:BPMNEdge id="sp_flow_access-phase_1_di" bpmnElement="sp_flow_access-phase_1">
        <di:waypoint x="136" y="150"/><di:waypoint x="220" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_access-phase_2_di" bpmnElement="sp_flow_access-phase_2">
        <di:waypoint x="360" y="150"/><di:waypoint x="455" y="150"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_access-phase_3_di" bpmnElement="sp_flow_access-phase_3">
        <di:waypoint x="480" y="125"/><di:waypoint x="480" y="70"/><di:waypoint x="925" y="70"/><di:waypoint x="925" y="125"/><bpmndi:BPMNLabel>
          <dc:Bounds x="398" y="105" width="42" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_access-phase_4_di" bpmnElement="sp_flow_access-phase_4">
        <di:waypoint x="480" y="175"/><di:waypoint x="480" y="300"/><di:waypoint x="620" y="300"/><bpmndi:BPMNLabel>
          <dc:Bounds x="492" y="191" width="140" height="18"/>
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_access-phase_5_di" bpmnElement="sp_flow_access-phase_5">
        <di:waypoint x="760" y="300"/><di:waypoint x="925" y="300"/><di:waypoint x="925" y="175"/></bpmndi:BPMNEdge><bpmndi:BPMNEdge id="sp_flow_access-phase_6_di" bpmnElement="sp_flow_access-phase_6">
        <di:waypoint x="950" y="150"/><di:waypoint x="1040" y="150"/></bpmndi:BPMNEdge></bpmndi:BPMNPlane></bpmndi:BPMNDiagram>
</bpmn:definitions>