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BPMN 2.0 Model Catalog

Business Process
Library

A cross-industry catalog of business processes modeled as OMG BPMN 2.0 flowcharts. Every diagram is designed, executed, and published using Sanctum Flow — the sovereign BPMN process execution engine.

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Cross-Industry Catalog

Processes That Run Business

Below is a comprehensive library of business processes organised by functional domain. Each entry represents a real-world workflow that can be modelled, executed, and monitored with Sanctum Flow's BPMN 2.0 engine. Click any process to view its BPMN diagram — generated entirely by Sanctum Flow and published on flow.digitalsanctum.com.au.

Finance & Accounting

Core financial processes — invoice-to-cash, procure-to-pay, and period-end close

Accounts Payable Workflow

Vendor invoice capture, 2-way/3-way matching, payment run generation, remittance advice, and early payment discount handling.

Budget Planning & Approval

Department budget submissions, executive review, iterative revisions, board approval, and allocation to cost centres.

Credit Application Review

Customer credit application submission, credit bureau check, financial assessment, risk rating, and terms assignment.

Expense Reimbursement

Employee expense submission with receipt capture, manager approval, finance audit, and payroll integration.

Invoice Approval Process

End-to-end invoice submission, multi-level review, approval routing with escalation, and payment scheduling.

Month-End Close

Journal entry posting, account reconciliation, variance analysis, management sign-off, and financial statement publishing.

Purchase Order Processing

Purchase request creation, budget validation, PO approval, vendor confirmation, and goods receipt matching.

Subscription Billing & Renewal

Recurring invoice generation, payment collection, dunning for failed payments, subscription upgrades/downgrades, and renewal notices.

Sales & Marketing

Revenue-generating processes — lead-to-cash, campaign management, and partner operations

Contract Review & Approval

Contract draft submission, legal review, clause negotiation, stakeholder approval, e-signature, and repository storage.

Customer Onboarding

Welcome package delivery, account provisioning, training scheduling, data migration, and go-live confirmation.

Lead-to-Opportunity Pipeline

Lead capture from multiple sources, qualification scoring, BANT assessment, opportunity creation, and sales assignment.

Marketing Campaign Management

Campaign brief creation, creative development, compliance review, channel deployment, lead tracking, and ROI analysis.

Partner Onboarding

Partner application review, due diligence, agreement execution, system access provisioning, and enablement training.

Quote-to-Cash

Sales quote generation, pricing approval, customer acceptance, order fulfilment, invoicing, and revenue recognition.

Sales Order Processing

Order entry validation, credit hold check, inventory allocation, shipping arrangement, and order confirmation.

Subscription Renewal Management

Renewal notification generation, pricing proposal, negotiation, order processing, and retention analysis.

Human Resources

People operations — hire-to-retire, performance management, and employee services

Employee Offboarding

Resignation acceptance, exit interview, knowledge transfer, asset return, system deprovisioning, and final pay calculation.

Employee Onboarding

Offer acceptance, background check, system account provisioning, equipment ordering, induction training, and probation review.

Leave Request & Approval

Leave request submission, manager approval workflow, team coverage check, payroll integration, and accrual tracking.

Payroll Processing

Timesheet collection, leave accrual calculation, overtime computation, tax withholding, payslip generation, and bank file transmission.

Performance Review Cycle

Goal setting, self-assessment, manager review, 360-degree feedback collection, calibration, and compensation adjustment.

Recruitment & Hiring

Requisition approval, job posting, candidate screening, interview scheduling, offer negotiation, and contract generation.

Training Enrollment

Course catalogue browsing, manager-approved enrollment, attendance tracking, assessment completion, and certification issuance.

Travel Request & Approval

Travel request submission, budget check, manager approval, booking arrangement, expense pre-authorisation, and post-trip reconciliation.

IT & Technology

Infrastructure and operations — incident, change, release, and access management

Access Request & Provisioning

Access request submission, manager authorisation, role-based provisioning, system access grant, periodic access review.

Bug Tracking & Resolution

Bug report submission, triage, severity classification, developer assignment, fix verification, regression testing, and deployment.

Change Management

Change request submission, impact assessment, CAB review, implementation planning, deployment, and post-change review.

Data Subject Access Request (DSAR)

Request receipt, identity verification, data search, collation, legal review, response package generation, and secure delivery.

Incident Management (ITIL)

Incident detection, logging, categorisation, prioritisation, investigation, resolution, and post-incident review.

Infrastructure Provisioning

Resource request, capacity check, automated provisioning via IaC, configuration management, monitoring setup, and handover.

Release Management

Release planning, build preparation, test environment deployment, UAT sign-off, production rollout, and release notes publishing.

Service Request Fulfillment

Request submission, catalogue validation, approval routing, provisioning, fulfilment confirmation, and satisfaction survey.

Customer Service

Support operations — ticket management, escalation, and customer feedback

Complaint Handling

Complaint receipt, categorisation, investigation, root cause analysis, corrective action, customer communication, and trend reporting.

Customer Feedback Loop

Survey trigger, response collection, sentiment analysis, feedback categorisation, action item creation, and closed-loop follow-up.

Knowledge Article Publishing

Article draft creation, technical review, editorial approval, publishing, feedback collection, and periodic content refresh.

Return Merchandise Authorization

RMA request, eligibility verification, return label generation, inbound inspection, refund/replacement processing, and inventory update.

Ticket Escalation Management

Ticket creation, L1 triage, L2 escalation criteria evaluation, L3 expert assignment, resolution verification, and customer closure.

Warranty Claim Processing

Claim submission, eligibility validation, product return/RMA, inspection, approval/rejection, replacement processing, and claim closure.

Legal & Compliance

Governance and risk — contract lifecycle, compliance audits, and policy management

Compliance Audit Process

Audit scope definition, control testing, evidence collection, finding identification, remediation plan, and management sign-off.

Contract Lifecycle Management

Contract request, template selection, negotiation, legal review, e-signature execution, obligation tracking, and renewal/expiry management.

GDPR DSAR Fulfillment

Subject request receipt, identity verification, data discovery, response compilation, legal review, delivery, and log retention.

Policy Exception Request

Exception request submission, policy analysis, risk assessment, stakeholder approval, conditional approval terms, and expiration tracking.

Risk Assessment & Mitigation

Risk identification, likelihood/impact scoring, control evaluation, residual risk rating, treatment planning, and monitoring schedule.

Vendor Due Diligence

Vendor security questionnaire, evidence review, risk rating, conditional approval, monitoring schedule, and periodic reassessment.

Healthcare

Clinical and administrative processes — patient intake, claims, and records management

Appointment Scheduling

Slot availability check, patient preference capture, provider matching, confirmation notification, reminder sequence, and cancellation/rebooking.

Claims Processing

Claim submission, coding validation, payer adjudication, denial management, payment posting, and patient statement generation.

Clinical Trial Management

Protocol approval, site selection, patient recruitment, informed consent, data collection, adverse event reporting, and study close-out.

Discharge Planning

Discharge assessment, care plan development, community resource referral, medication reconciliation, patient education, and follow-up scheduling.

Medical Records Request

Request receipt, identity verification, record search, privacy review, data packaging, secure delivery, and disclosure logging.

Patient Intake & Registration

Appointment booking, patient demographic collection, insurance verification, consent capture, and registration confirmation.

Manufacturing & Supply Chain

Production and logistics — order-to-cash, inventory, and quality management

Inventory Management

Stock level monitoring, reorder point calculation, purchase order generation, receiving, put-away, cycle counting, and adjustment.

Order-to-Cash

Order capture, credit check, inventory allocation, fulfilment, shipping, invoicing, payment collection, and revenue recognition.

Procure-to-Pay

Purchase requisition, supplier selection, PO issuance, goods receipt, invoice verification, and payment execution.

Production Scheduling

Demand forecast review, capacity check, raw material availability, production order creation, work centre assignment, and schedule publishing.

Quality Control Inspection

Inspection plan creation, sample collection, test execution, non-conformance reporting, corrective action, and release decision.

Reverse Logistics / Returns

Return request authorisation, RMA generation, inbound receipt, inspection, grading, refurbish/recycle decision, and credit issuance.

Shipping & Logistics

Order picking, packing, carrier selection, label generation, dispatch confirmation, tracking, and delivery verification.

Supplier Onboarding

Supplier application, financial stability check, quality audit, contract negotiation, system setup, and initial order processing.

Construction & Real Estate

Project delivery and property management — bid-to-build, leases, and inspections

Change Order Management

Change request submission, scope impact analysis, cost/schedule assessment, stakeholder approval, and contract amendment.

Inspection Scheduling

Inspection request, date/time coordination, inspector assignment, on-site inspection reporting, deficiency notification, and re-inspection.

Permit Application Process

Application preparation, jurisdiction review, plan check, fee assessment, inspection scheduling, approval, and certificate issuance.

Project Bid & Award

RFP receipt, bid/no-bid decision, proposal preparation, submission, evaluation, negotiation, and contract award.

Property Lease Management

Lease negotiation, execution, rent roll setup, tenant move-in, maintenance request handling, lease renewal, and move-out inspection.

Subcontractor Onboarding

Prequalification review, insurance verification, safety orientation, contract execution, and project assignment.

Education

Academic and administrative processes — enrollment, assessment, and curriculum

Academic Advising

Advising appointment scheduling, degree audit, course selection guidance, graduation check, and academic intervention/escalation.

Course Registration

Course catalogue review, schedule planning, advisor approval, registration, waitlist management, and enrollment confirmation.

Curriculum Approval

Proposal submission, department review, curriculum committee evaluation, academic board approval, implementation planning, and accreditation reporting.

Grade Submission & Approval

Grade entry, department review, grade change processing, academic record update, transcript generation, and appeals handling.

Grant Application

Funding opportunity identification, proposal development, institutional review, submission, award acceptance, and reporting compliance.

Student Enrollment

Application submission, document verification, admission decision, fee payment, course registration, and orientation scheduling.

64

Business Processes

Across 10 functional domains and industries

10

Industry Categories

From finance to healthcare to education

100%

Sovereign Generated

Every diagram created with Sanctum Flow

OMG

BPMN 2.0 Standard

All models conform to OMG specification

Want a Process Modeled for
Your Business?

This library grows with every engagement. If you have a workflow that needs formal BPMN 2.0 modeling, execution, and monitoring — we can deploy it on Sanctum Flow, hosted on your infrastructure.

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